Task Analysis and Usability Analysis of a Ticket Machine


Research Paper (undergraduate), 2008

8 Pages, Grade: 1,3


Abstract or Introduction

This report examines the car park ticket machine (TM). The Hierarchical Task Analysis (HTA; Sheperd, 2000; cited in Mills, 2007) is used as a framework: Firstly, psychological issues related to using the TM are discussed. Secondly, an usability analysis of the TM is
conducted, whereupon principles of usability (Jordan, 1998) are applied. The result is that the design has major issues. Subsequently, an improved design is sketched out – considering identified issues. Finally, an evaluation method for the redesign is introduced.

Details

Title
Task Analysis and Usability Analysis of a Ticket Machine
College
University of Derby  (Institut für Psychologie)
Course
Ergonomics
Grade
1,3
Author
Year
2008
Pages
8
Catalog Number
V170571
ISBN (eBook)
9783640895281
ISBN (Book)
9783640895755
File size
404 KB
Language
English
Keywords
Hierarchical Task Analaysis, Usability Analysis, Ticket Machine
Quote paper
Dipl.-Psych. (Univ.) - B.Sc. (F.C. Hon.) in Psych. Sebastian A. Wagner (Author), 2008, Task Analysis and Usability Analysis of a Ticket Machine , Munich, GRIN Verlag, https://www.grin.com/document/170571

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